A
Actual Weight The actual scale weight of a shipment.
Attempted Pick up/Delivery When a pickup or delivery cannot be accomplished due to events beyond the control of the driver, such as: shipper/consignee/shipment not available at time of attempt, inaccessibility of pickup or delivery address, etc. Additional fees may be charged under these circumstances, as well as for last minute changes or cancellations. To prevent such occurrences, contact will be attempted prior to any pickup or delivery.
 B
Bill To The person/company paying shipping and related charges. Bill to parties must be pre-authorized by Integres. Contact the Integres Service Center to have a new bill to party added to your address book.
Booking Advanced arrangements made for a specific shipment, similar to a reservation.
 C
Cartage Pick up/Delivery
before 8:00 am or after 5:00 pm		 Cartage services required during these hours will be subjected to an additional surcharge.
Chargeable Weight Charges based on the greater of scale weight or the dimensional weight.
COD Service consisting of 1) carriage of goods to the consignee, 2) collection of cashier's, certified, traveler's or company check or money order made payable to the shipper and 3) delivery of a check or money order to the shipper of the goods. The shipper of the goods via COD service is responsible for specifying the amount of the check or money order to be collected on the delivery receipt. The full amount of the COD and all other charges are payable in cashiers, certified, traveler's or company check or money order.
Collect Consignee is responsible for paying the shipping and other charges. If the consignee has a credit account with Integres it can be settled on account. If the consignee does not have credit then cashier, certified, traveler's or company check or a money order will be collected when the shipment is delivered. (FCCOD is Freight Charges Collect On Delivery.)
Consignee The person or company to whom the goods are to be delivered.
 D
Declared Value The value of goods declared by the shipper for the purposes of determining charges of or establishing the limit of the carrier’s liability for loss, damage, or delay. Valuation charges will be assessed to shippers who declare a value of goods higher than the value of the carrier’s limits of liability.
Delivery By The date and time when a shipment needs to be delivered to the consignee at the final destination.
Destination The ultimate city and/or airport where a shipment is going.
Dimensional Weight The space or volume of a shipment. Determined by multiplying the length x width x height and dividing the sum by 194 for domestic shipments and by 166 for international shipments.
Domestic Refers to shipping within the 50 United States and, when applicable, includes the US Territories of Puerto Rico and the US Virgin Islands of St. Thomas and St. Croix.
 E
Exhibition Pick up/ Delivery Pickup or delivery from conventions, trade shows, exhibit halls and hotels with events requiring materials for exhibit or display materials. This includes all shipments with booth indications, contact information for display material locations in a specific hall or building with convention services or a location indicating meeting or convention services. Will be considered special handling and may entail additional fees.
 H
Hazardous Materials Hazardous materials (also referred to as dangerous goods or restricted articles), are described as articles or substances that are capable of posing a significant risk to health, safety or property when transported by air.
The following are examples of dangerous goods that must be declared at time of booking:
• Oil-based paint and thinners (flammable liquids)
• Industrial solvents
• Insecticides, garden chemicals (fertilizers, poisons)
• Lithium Batteries (not in cameras)
• Magnetized materials
• Machinery (chain saws, outboard engines containing fuel)
• Fuel for camp stoves, lanterns, torches or heating elements
• Automobile batteries
• Infectious substances
• Any compound, liquid or gas that has toxic characteristics
• Bleach
• Flammable adhesives
• Perfume
• Alcohol
Holiday Pick up/Delivery Based on National Holidays and recognized local holidays, all services required on these scheduled days will be charged an additional fee.
 I
Inside Pick up/Delivery Pickup or deliveries at locations other than a loading dock/platform or outside entrance of a building. Will be assessed additional charges when the customer requests this specific service, the pickup or delivery point is other than the main floor, or at a specific room number and the freight or a piece within the shipment weighs over 70 pounds.
Insurance Coverage for specified amount set as a value of the goods shipped and covered as an insurable amount. All insurance amounts must be indicated at time of booking in order to properly cover and apply an insurance coverage to the shipment. All insured amounts will be required before the freight is picked up.
International All locations outside of the domestic definition.
Items to be Shipped Full shipment details including pieces, weight, dimensions and descriptive questions about the characteristics and nature of the goods.
 L
Liftgate Truck Pick up/Delivery A special service for shipments containing overweight, oversized freight requiring cartage services to/from a cartage location with limited load/unload capabilities, no proper truck high dock facility or when a requested liftgate cartage requirement is specified by the customer. The service may require a two man service and charges for both can be charged. Each service is dependant on location and charges can be for both origin - pickup and destination - delivery.
Loose Shipment A shipment that is tendered as individual boxes. Also referred to as a "Bulk Shipment".
 N
Notifications At the time of booking the shipper can specify parties that are to be notified of milestone events from the time of pick up until delivery. Methods of communication currently include email, fax and phone.
 O
Origin The city and/or airport where the shipment begins its journey.
 P
Packaging The material or method of packing a shipment that provides suitable protection during transit.
Payment See prepaid, collect and third party for definition of terms and methods of payment
Pick up Close Time The latest possible time when a shipment is available to be picked up.
Pick up Ready Time The earliest possible time when a shipment is available to be picked up.
Prepaid Shipper is responsible for paying the shipping and other charges. At this time prepaid is only acceptable if the shipper has a credit account with Integres.
 R
Residential Delivery A special service for shipments that contain pieces weighing over 100 pound per piece being delivered to a location with no dock or receiving area for truck traffic. Also when pickup or delivery location requires a specific floor location other then the main or ground floor, a suite or specific office location within a building not located on the main or ground floor. Multiple services may be required with this cartage service and all charges will be totaled when required (i.e. Liftgate, 2-Man, Residential, etc).
 S
Shipper The person or company who is sending the shipment.
 T
Third Party When the person/company paying shipping and related charges are neither the shipper nor the consignee.
Tracking The act of receiving periodic updates on the progress of a shipment by checking information on the Integres.com website or receiving proactive notification via email, fax or phone.
Two Man Pick up/Delivery A special service for shipments that contain pieces weighing over 100 pound per piece being picked up or delivered to a location with no dock or receiving area for truck traffic. Also when the pickup or delivery location requires a specific floor location other then the main or first floor with any piece weighing in excess of 100 pounds per piece.
 W
Weekend Pick up/ Delivery A special service for pickup or delivery on the calendar days of Saturday and/or Sunday. An additional charge will be assessed for this service.